Privacy Policy

We collect the following types of personal information when you interact with our services:

• Identity Data: Name, date of birth, gender, and photo when you register for courses or apply for franchise.
• Contact Data: Email address, phone number, and postal address for communication.
• Educational Data: Enrollment details, course progress, examination scores, and certification records.
• Financial Data: Payment information including transaction IDs for fee processing (we do not store card numbers).
• Technical Data: IP address, browser type, and device information collected automatically through cookies.

Your information is used exclusively for the following purposes:

• Processing student enrollments, course registrations, and certification issuance.
• Communicating important updates about courses, examination schedules, and institutional news.
• Providing franchise application processing and ongoing franchise management support.
• Improving our educational services, website experience, and customer support quality.
• Complying with legal obligations and regulatory requirements in India.

We take your data security seriously and have implemented comprehensive measures:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and our servers.
• Role-based access controls ensuring only authorized personnel can access sensitive data.
• Regular security audits and vulnerability assessments of our IT infrastructure.
• Encrypted database storage with automated backups and disaster recovery protocols.
• Employee training on data handling best practices and confidentiality obligations.

Our website uses cookies to provide a better user experience:

• Essential Cookies: Required for site functionality — login sessions, CSRF protection, language preferences.
• Analytics Cookies: Help us understand how visitors use our site to improve performance (anonymized).
• Preference Cookies: Remember your settings like dark/light mode, language selection, and filter choices.
• You can manage cookie preferences in your browser settings. Disabling essential cookies may impact site functionality.

We share data with trusted partners only when necessary:

• Payment processors (Razorpay/Cashfree) for secure fee collection — governed by their own privacy policies.
• Google Analytics for anonymized website usage statistics.
• Email service providers for sending course updates and notifications.
• We never sell, rent, or trade your personal information to external parties for marketing purposes.

Under applicable Indian data protection laws, you have the following rights:

• Right to Access: Request a copy of all personal data we hold about you.
• Right to Correction: Update or correct inaccurate personal information.
• Right to Deletion: Request erasure of your personal data (subject to legal retention requirements).
• Right to Withdraw Consent: Opt out of marketing communications at any time.
• To exercise any of these rights, email us at tncsindia@gmail.com.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

• Material changes will be notified via email to registered users or displayed as a banner on our website.
• The "Last updated" date at the top of this page will always reflect the most recent revision.
• Continued use of our services after changes constitutes acceptance of the updated policy.